Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Upskill trades UK

multi-skilled trades

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Upskilling and Multi‑Skill Trades: The Key to Higher Rates and More Jobs

Written by

Helpi Team

Published on

07 Feb 2026

The UK trades industry rewards versatility. Tradespeople who can offer multiple services, such as combining plumbing with electrical work or carpentry with handyman services, are in higher demand and can command better rates. Upskilling not only opens doors to more jobs but also helps tradespeople future-proof their careers as market needs evolve.

Helpi Team provides the platform to showcase your multi-skill capabilities and access jobs that match your unique expertise.

Why Multi-Skill Trades Are in Demand

Homeowners prefer hiring one professional who can handle multiple tasks.
Smaller teams and contractors rely on versatile workers for efficiency.
Specialized multi-skilled trades can charge premium rates.

Key Areas to Upskill

Plumbing + Heating Systems: Installation, repair, and energy-efficient upgrades.
Electrical + Smart Home Solutions: EV chargers, lighting, security systems.
General Handyman Skills: Decorating, minor carpentry, tiling, and maintenance.

Benefits of Upskilling

Increased earning potential per job
Access to more daily job opportunities
Stronger reputation and customer trust

How Helpi Team Supports Tradespeople

Highlight your skills in your Helpi Team profile
Get matched with jobs suited to your multi-skill expertise
Build a loyal client base through verified reviews

Upskill, earn more, and get more jobs — register with Helpi Team and start booking jobs that match your expertise today!

Joining the Helpi Team is that simple. Whether you’re looking for extra income or a full-time opportunity, Helpi gives you the flexibility, control, and support to grow your trade business.
Ready to start? Join the crew! Download Helpi Team on the iOS App Store & Android Play Store. Start your journey today!