Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Self-Employed Plumber Jobs UK

Self-Employed Plumber Jobs: How to Find Work and Grow Your Business in 2025

Written by

Helpi Team

Published on

06 Dec 2025

Being a self-employed plumber offers fantastic flexibility, solid earnings potential, and the freedom to be your own boss. But with independence comes the challenge of consistently finding quality jobs, managing customers, and competing with bigger firms. The good news? With the right tools, platforms, and mindset, growing your plumbing business in 2025 has never been more achievable.

In this guide, we’ll cover:

Where to find local plumbing jobs
How platforms like Helpi make it easier
Marketing tips for solo plumbers
Why avoiding hidden fees is key to profitability

The Benefits of Being a Self-Employed Plumber

Whether you're just going solo or have been self-employed for years, working for yourself as a plumber offers:

Flexible hours – Choose when and where you work
Higher earning potential – Set your own prices
Job satisfaction – You’re in control of your schedule, workload, and growth
Local reputation – Build trust and word of mouth in your community

But none of this works if your phone isn’t ringing. That’s why having a reliable flow of local leads is critical.

Where Do Self-Employed Plumbers Find Jobs?

Plumbers typically find work from a mix of:

Word of mouth and referrals
Repeat customers
Local Facebook groups
Google Business listings
Online marketplaces like Checkatrade, Rated People, and MyBuilder
Local letting agents and landlords
Job-matching platforms like Helpi

The downside of many platforms? They charge plumbers to join, take high fees, or even charge per lead—whether you get the job or not.

Why Helpi Is Different

Helpi is designed to support local tradespeople—not drain their earnings.

✅ Zero fees to join
✅ Zero commission to accept a job
✅ No upfront costs
✅ Local jobs matched to your skillset and area
✅ In-app customer chat, job tracking, and reviews

You only work when you want, on jobs that suit you. Helpi doesn’t take a cut from your work—you keep 100% of what you earn.

This makes Helpi one of the most plumber-friendly job platforms in the UK today.

How to Build a Strong Profile and Win More Work

Whether you're on Helpi or relying on referrals, your reputation is your strongest asset.

Tips to stand out:

Upload clear photos of previous work (boiler installs, pipe fixes, bathroom fittings)
Add qualifications, accreditations, and insurance info
Respond quickly to job requests and be professional in messages
Always follow up for reviews after completing a job
Be reliable – turning up on time goes further than you think

Customers trust plumbers who look organised and act professionally. On platforms like Helpi, reviews and responsiveness help you rank higher and get more job offers.

Final Thoughts

Being a self-employed plumber is one of the most in-demand and rewarding trades in the UK. With smart tools like Helpi, you can focus on what you do best—helping customers—while the platform brings you jobs, without charging you to join or accept them.

No upfront fees. No hidden costs. No nonsense.

If you're ready to find more plumbing jobs near you, grow your business, and take control of your future, Helpi is here to support you every step of the way.

Ready to join the Helpi Heroes?
Sign up in minutes, set your availability, and start accepting real jobs—no fees, no fuss, just fair work.

👉 Join Helpi as a Hero

Download Helpi Team now

For all your home needs, download the Helpi Team app on the iOS App Store and Android Play Store now.

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