Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Maintenance Operative Jobs

Maintenance Technician

Handyperson Jobs

Building Maintenance Work

Local Trades Jobs

Helpi Heroes

Maintenance Jobs Near Me

Self-Employed Maintenance Work

Facilities Maintenance

Jobs Uk

Maintenance Operative Jobs: Everything You Need to Know

Written by

Helpi Team

Published on

03 Dec 2025

Are you good with your hands, enjoy solving problems, and like variety in your workday? A maintenance operative job could be the perfect fit. Whether you're just starting or looking for your next opportunity, maintenance roles are always in demand across residential, commercial, and public spaces.

At Helpi, we connect skilled tradespeople—called Helpi Heroes—with real jobs in their local area. The best part? We never charge operatives to join or accept work. Zero subscription fees. Zero commission is taken from you.

Here’s everything you need to know about working as a maintenance operative, and how Helpi helps you find jobs—fast.

What Does a Maintenance Operative Do?

A maintenance operative, sometimes known as a maintenance technician or handyperson, is responsible for carrying out routine and emergency repairs in buildings and properties.

Your typical tasks might include:

Fixing broken fixtures or fittings
General plumbing or electrical jobs
Painting, decorating, or minor carpentry
Replacing door handles, locks, or hinges
Clearing blockages or fixing leaks
Reporting larger issues to specialist contractors

It’s hands-on, varied, and ideal for people who like practical work that keeps them moving.

Where Do Maintenance Operatives Work?

Maintenance operatives can be found in:

Apartment blocks and housing developments
Offices and commercial properties
Retail stores and shopping centres
Schools and universities
Hotels and leisure facilities
Local councils or social housing providers

You may work for a facilities management company, housing association, or be self-employed, finding jobs independently or through platforms like Helpi.

What Skills and Qualifications Are Needed?

While you don’t always need formal qualifications, experience in trades like plumbing, carpentry, or electrical work is highly valued. You’ll need to be:

Skilled in a range of repair and maintenance tasks
Safety-conscious and familiar with health & safety guidelines
Good at time management and customer service
Able to work independently and solve problems

Some employers may require a CSCS card, DBS check, or NVQ in building maintenance or a related trade.

Why Work Through Helpi?

If you’re a self-employed maintenance operative, Helpi gives you access to real local customers without the usual hassle.

Here’s why it works:

No joining fee – you can list your services for free
No charge to accept jobs – unlike other platforms, Helpi doesn’t take a cut
Flexible working – choose jobs that suit your schedule and skills
Verified customer base – you only get genuine requests
Build your profile – get rated, reviewed, and rebooked

With Helpi, the power stays with you. We’re here to support you—not charge you to work.

Ready to Find Local Maintenance Jobs?

If you’re looking for maintenance operative jobs near you, Helpi makes it easy to connect with households and businesses that need your skills—right now. Just sign up, create your profile, and start accepting work that suits your availability.

Whether it’s fixing a dripping tap, repairing a faulty door, or keeping properties in top shape, your skills are always in demand. Let Helpi help you put them to work.

Download Helpi Team now

For all your home needs, download the Helpi Team app on the iOS App Store and Android Play Store now.

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