Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Tips

Helpi Pays You Every Week - No Fees, No Delays, Just Fair Work

Written by

Helpi Team

Published on

17 Oct 2025

In today’s trade and gig economy, delayed payments are becoming a harsh reality. A growing number of tradespeople and self-employed professionals are left chasing overdue invoices or waiting weeks for funds from platforms that promised quick and easy work.

At Helpi, we believe tradespeople deserve better.

We’ve built our platform around respect, fairness, and trust—and that includes one of the most important promises of all: we pay you on time, every single week. No excuses. No delays.

The Problem: Tradespeople Left Waiting for Their Money

In recent months, industry surveys have shown a rise in late payments across the UK construction and home services sector. From sole traders to small teams, thousands of skilled workers are:

Waiting 14–30+ days to receive money they’ve earned
Being charged subscription or job acceptance fees, even when they don’t win work
Left chasing unpaid invoices from customers who’ve disappeared
Forced to delay buying tools or materials due to unpredictable cash flow

For many tradespeople, these delays aren’t just inconvenient- they're devastating. In a trade where jobs come in bursts and outgoings (fuel, tools, materials, bills) are constant, weekly income matters.

The Helpi Difference: We Pay You Weekly, Always

At Helpi, we’re rewriting the rulebook for home service platforms.

When you complete a job through Helpi and the customer confirms it’s done, your payment is processed and sent on our weekly payment run. Every Friday, without fail.

Here’s what makes Helpi different:

✅ No Fees to Join or Accept Work

Unlike other platforms that charge tradespeople to sign up or even to quote, Helpi is 100% free to join. You don’t pay to:

Register as a Helpi Hero
Receive job alerts in your area
Accept or book a job

You only focus on what you do best—delivering great work.

✅ No Waiting Weeks to Get Paid

Forget 30-day invoice terms or chasing payments. Helpi handles payment processing directly with the customer, so you never need to worry about being out of pocket.

We release funds as soon as the job is marked complete
You receive your payment in the next weekly Friday payout
Every transaction is tracked, visible, and clear

That means no waiting, no wondering, and no wasted time.

✅ Transparent Earnings Dashboard

We give you a full breakdown of every job you’ve done and what you’ve earned.

See what’s pending, what’s paid, and when it’s arriving
Download records for your own bookkeeping or accounting
No hidden fees, no unclear deductions

With Helpi, what you earn is what you take home.

Why This Matters More Than Ever

The UK trade sector is under pressure:

Cost of living is rising
Materials and fuel are more expensive
Demand is growing, but cash flow is tight

For self-employed electricians, plumbers, handypeople, decorators, and other local trades, weekly payment isn’t a luxury—it’s a lifeline.

You need to:

Pay for supplies and fuel
Cover personal and business expenses
Plan your week and manage your diary

That’s why we built our model around regular, reliable pay.

Who Can Join Helpi?

Helpi is open to a wide range of home service professionals, including:

Plumbers
Electricians
Handymen and handywomen
Painters and decorators
Gardeners
Appliance repair experts
Cleaners
Tilers and more

If you're qualified, reliable, and committed to doing great work, you're welcome to join us as a Helpi Hero.

A Platform Built for Tradespeople, Not at Their Expense

Most gig and trade platforms were designed to extract value from tradespeople—charging high commissions, hiding fees, or delaying payments. Helpi flips that model.

We succeed only when you succeed.

That’s why we focus on:

Free access to work opportunities
Low, transparent commission paid by customers—not you
Weekly payments, guaranteed
No financial risk or upfront charges to use the platform

We’re not here to take advantage. We’re here to build something better.

Join Helpi Today and Get Paid What You Deserve

If you're tired of chasing payments, paying to quote, or being treated like a number on other platforms—Helpi is your new home.

Get local jobs near you
Work when you want
Get paid every Friday without fail

It’s simple, fair, and built around what matters: you.

Join Helpi as a Hero today and experience a platform that truly supports tradespeople.

Download Helpi Team now

For all your home needs download the Helpi Life app on the iOS App Store and Android Play Store now.