Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Helpi Team UK

Checkatrade Jobs vs Helpi: Why More Local Heroes Are Choosing Helpi

Written by

Helpi Team

Published on

02 Dec 2025

If you're a self-employed electrician, plumber, handyman, or tradesperson looking for steady work in your area, you’ve likely come across platforms like Checkatrade. While Checkatrade is a household name in the UK trades industry, it’s not the only option—and it might not be the best one for you.

Enter Helpi: a growing platform that connects local Heroes (tradespeople) with homeowners, landlords, and small businesses—without the upfront fees or commissions just to accept a job.

Here’s why more tradespeople are searching for “Checkatrade jobs” but choosing Helpi to grow their business.

Checkatrade: Big Brand, Big Costs

Checkatrade is well-established and trusted by consumers, but it’s important to understand what joining means for you as a tradesperson:

Monthly fees: You can pay anywhere from £40–£150 per month, even if you get no leads.
Paid lead access: You often need to pay to view job requests or contact potential customers.
No guarantee of work: You might still have to compete against dozens of other tradespeople, and pay again and again for each chance.

While it can be a great platform for those with marketing budgets, it’s not always a fair deal for sole traders or newer businesses.

Helpi: No Joining Fees, No Charges for Accepting Jobs

Unlike Checkatrade, Helpi doesn’t charge you to join, list your services, or accept work.

That’s right—you keep 100% of your earnings, minus a small platform fee that’s only applied when a job is completed and paid for.

✅ Free to join
✅ No cost to receive or accept jobs
✅ Simple, app-based system
✅ Grow your reputation through verified reviews
✅ Support from the Helpi customer care team

Whether you're just starting out or fully booked, Helpi works around your schedule.

Jobs That Come to You

Helpi isn’t just another directory. Instead of you chasing jobs, Helpi matches you with customers in your local area who are actively looking for trusted tradespeople like you.

From dripping taps and leaking toilets to fuse box upgrades and full rewires, you can choose the work you want, when you want it.

Final Word

Searching for “Checkatrade jobs near me” is a common starting point—but if you want a fairer, more flexible alternative, Helpi is built for local tradespeople who want to grow their reputation, win jobs, and keep more of what they earn.

No joining fees. No cost to accept jobs. Just honest work and fair pay.

Ready to become a Helpi Hero?
Sign up today and start receiving local jobs in your area—without paying a penny upfront.

Download Helpi Team now

For all your home needs, download the Helpi Team app on the iOS App Store and Android Play Store now.

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