Am I insured through Helpi?

You’re responsible for your own liability and business insurance.

Can I be removed from the platform?

Yes. Repeated complaints, no-shows, or breaches of our Terms of Service will result in suspension or removal.

How do the ratings impact me?

Your Hero Rating is visible on your profile which the customer can see – we find highly rated Heroes get more jobs and more earnings so it always pays to make a good impression with every job you do.

Will the customers be able to rate Heroes?

Yes- after every job, the customer will rate the Hero who completed it, and that rating will appear on their Helpi profile.

What if there’s a dispute?

If the dispute happens whilst you are with the customer try and settle the issue there and then. If you cannot come to an agreement contact Helpi support. We’ll review all messages, job notes, and evidence (like photos) to help resolve disputes fairly.

The job is different to the one the customer booked?

Please explain this to the customer whilst you are there and get agreement for any additional charges you may need to make – for example if the customer booked one hour but you need two hours. You will then have the ability to update the price in the app, however, note the customer also needs to confirm the price change too.

What happens if a customer cancels?

If the job is cancelled last minute, you may still be eligible for partial payment. Each case is reviewed based on our cancellation policy.

Can the customer reschedule?

Life happens – so sometimes the customer may need to reschedule. Helpi tries to minimize this by reminding customers of booked and upcoming jobs so Hero’s have less movement in their calendars.

So what does Helpi do?

The Helpi platform connects qualified trades and service professionals with thousands of customers in an easy and accessible app and offers a secure method of payment allowing you to earn when you want.

Am I employed by Helpi?

No. You’re an independent contractor, not an employee. You control your schedule, accept the jobs you want and are responsible for the work you carry out for the customer.

Can I choose which jobs to take?

Yes! You’ll be notified when new jobs are available. Accept the ones you want- there’s no obligation.

After completing a job, Helpi releases your payment (minus platform fees) to your registered bank account, typically within 3–5 working days.

What are the requirements?

You must be at least 18, have the right to work in your area, own your tools (where applicable), and hold relevant licenses or certifications.

Register on the Helpi Team app, upload your ID, any qualifications, and complete your profile. Once approved, you can start accepting jobs.

What is a Helpi Hero?

Heroes are independent professionals who use the Helpi platform to find customers and earn money by providing home services.

Self-Employed Massage Therapist UK

Becoming a Self-Employed Massage Therapist: A Guide to Building a Flexible, Rewarding Career

Written by

Helpi Team

Published on

08 Dec 2025

Working as a self-employed mobile massage therapist offers the freedom to choose your hours, clients, and treatments — while earning a decent income doing work that helps others feel their best. But breaking into the industry or growing a client base can feel overwhelming without the right support.

If you’re thinking about working for yourself, or you’re already trained and looking for more bookings, this guide walks you through what you need, how to get clients, and how platforms like Helpi make your life easier — without charging you a penny to join or accept jobs.

Why Choose Self-Employment as a Massage Therapist?

Becoming self-employed gives you flexibility, control, and potentially more income than working in a spa or salon. You set your own schedule, pick your ideal locations, and offer the treatments that suit your skills — from Swedish massage and deep tissue to sports therapy and aromatherapy.

Benefits include:

Flexible hours: Work around your lifestyle, family or studies
Higher income potential: Keep 100% of what you earn
Control your client base: Choose who you work with

No limits on where you work: Offer mobile services across your area or set up in a home studio

What Qualifications Do You Need?

In the UK, most clients and platforms will expect you to have a Level 3 qualification in Massage Therapy or similar. This proves you have the knowledge and practical skills to offer safe, professional treatments.

Make sure you have:

Level 3 Diploma (e.g., VTCT or ITEC) in Massage Therapy
Public liability and professional indemnity insurance
A portable massage table, oils, and clean towels
A calm, professional attitude and good communication skills

Optional: Advanced training in areas like sports massage, pregnancy massage, or reflexology can help you stand out.

Finding Clients as a Self-Employed Therapist

When starting out, many therapists rely on word of mouth, social media, and referrals to grow their client base. But these methods take time and energy to manage consistently.

Here are some of the best ways to attract clients:

✅ 1. Use a Tradesperson Platform like Helpi

Helpi connects local people with trusted professionals, including mobile massage therapists. As a self-employed Hero on Helpi, you can:

Receive job offers directly in your area
Chat with clients securely through the app
Manage your bookings with ease
Get paid directly for completed work

And the best part? Helpi doesn’t charge you to join or accept jobs — you keep 100% of your earnings. There are no monthly fees, no hidden charges, and no costly leads that don’t convert.

✅ 2. Social Media and Local Groups

Platforms like Instagram, TikTok, and Facebook can help showcase your services with before-and-after content, self-care tips, or client testimonials (with permission). Join local Facebook groups and gently promote your services when people ask for recommendations.

✅ 3. Google Business Profile

Listing your business on Google helps people find you when they search "massage therapist near me". Make sure you include your service area, pricing, contact info, and photos of your setup.

✅ 4. Partner with Other Professionals

Team up with local yoga instructors, personal trainers, or physiotherapists who may refer clients to you as part of their recovery or self-care plans.

How Much Can You Earn?

As a self-employed mobile massage therapist, your earnings will depend on your:

Location
Pricing per session
Hours worked per week
Client loyalty and repeat bookings

Typical UK prices for a 60-minute massage range between £40 – £70, with London and major cities at the higher end.

If you work 15–20 hours a week at £50/hour, that’s £3,000–£4,000 per month in revenue, with no employer taking a cut.

Tips for Success

Always confirm bookings and arrive on time
Keep your equipment spotless and smelling fresh
Offer a professional but warm experience
Ask happy clients for Google or Helpi reviews

Consider offering discounts for first-time clients or referrals

Why Helpi Is a Game-Changer for Massage Therapists

There are many platforms out there, but most charge therapists high fees just to get leads or accept bookings. Helpi is different.

✔️ No cost to join
✔️ No cost to accept jobs
✔️ You keep 100% of what you earn
✔️ Built to support self-employed professionals
✔️ Jobs are local, flexible, and verified

With Helpi, you’re not locked into expensive monthly subscriptions or competing endlessly on price. You’re backed by a trusted brand that connects real people with skilled professionals — and treats therapists with respect.

Ready to Grow Your Massage Business?

If you’re ready to take control of your time, your earnings, and your client list, there’s never been a better time to become a self-employed massage therapist.

With Helpi, you can start getting local massage jobs without paying anything upfront — just quality bookings, at your pace, on your terms.

Become a Helpi Hero today — your next booking could be just around the corner.

👉 Join Helpi as a Hero

Download Helpi Team now

For all your home needs, download the Helpi Team app on the iOS App Store and Android Play Store now.